Who is responsible for opening a new case file upon notification of an active duty death?

The responsibility for opening a new case file upon notification of an active duty death falls to the mortuary officer. This role is critical in ensuring that all necessary protocols and procedures are followed following a service member's death. The mortuary officer's duties include coordinating the logistics of recovery and identification of remains, as well as assisting in making arrangements for dignified burial or memorial services.

The mortuary officer acts as a focal point for the mortuary affairs process, which requires thorough documentation and adherence to specific regulatory requirements. This ensures that the needs of the deceased service member and their family are met with respect and sensitivity.

While other roles, such as the unit commander and survivor assistance officer, may be involved in the broader aspects of handling the aftermath of an active duty death—such as providing support to the family and ensuring the appropriate notification processes are followed—the actual opening of the case file is specifically designated to the mortuary officer to maintain proper oversight and control over the mortuary affairs procedures.